Muhammad Ashraf.
Appraisal of Medical services of Rescue 1122 at Emergency Department of Allied Hospital Faisalabad.
Annals Punjab Med Coll Jan ;5(1):74-8.

Objective:  To evaluate the medical services of Rescue 1122 towards emergency. To find out levels of satisfaction of the people on the services provided by Rescue 1122. Study Design: A Cross sectional study was conducted at Emergency Department of Allied Hospital Faisalabad. Results: Out of total 70 victims, 80% were males and 20% were females. Out of 70 emergency situations, 57% were accidents, 27% were incidents and 16% were medical problems. In 91% of the cases rescue 1122 team took 5 to 15 minutes to reach the site of emergency and in 9% of cases they took 15 to 25 minutes. 49% of victims were conscious, 30% were semi conscious and 21% were unconscious at the site of emergency. 77% were stable and 23% were unstable when they reached the hospital by rescue 1122. 51% victims/relatives found behavior of rescue 1122 health care provider very good, 37% good, 11% satisfactory and 1% found bad. 99% of with the services of rescue 1122 and 1%were unsatisfied. In 61% of the cases Rescue 1122 team took 5 to 15 minutes to reach the hospital, 26% took 15 to 25 minutes and 13% took 25 to 35 minutes. 99% of health care providers said that services of Rescue 1122 have improved since it has been started. Conclusions: Services provided by Rescue 1122 during emergency are very useful, beneficial, adequate and according to international standards. People are satisfied with the health care services provided by Rescue 1122. They are well trained to provide first-aid and referral medical services during emergencies. Funds should be provided and workers should be encouraged from time to time for their responsible behavior and good work.  

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